This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.
Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).
We are committed to protecting our customers privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience, and do not pass on your address or interests to any person or company.
When you order, we need to know your name, e-mail address and shipping address. This allows us to process and fulfil your order. We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. We may also use the information we collect to send mailshots, catalogue info concerning the products sold on the Mucho Music website. We will not sell, trade or rent your personal information to others.
We keep your personal information only for as long as required by us only to provide you with the services you have requested; to comply with other law, including for the period demanded by our tax authorities or to support a claim or defence in court.