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Mucho Music is an internet only company. We do not accept personal callers or phone calls. If you want to get in touch please use our "Contact Us" form. We will reply to you within 24 hourse.

We are committed to providing a service that our customers would describe as “excellent”. We turn round orders on a daily basis and aim to fulfil them as quickly as possible, stock permitting.

By ordering from Mucho Music you are entering into a contract with us. We will carry out our half of the contract by sending you the items you have ordered and paid for using correct shipping materials. We will ship items in accordance with your wishes as expressed in your order. As a responsible company aware of our obligations to the planet and it's future we will occasionally re-use packing materials.

Our Payment & Shipping Policy can be found here.

Buy with confidence, no hassle guarantee with full refund option if returned within 30 days for any purchase you are not delighted with. Two rules only, the item returned must be the exact same item we sent you, in the condition we dispatched it in, and returned in original packaging we dispatched it in.